Frequently Asked Questions
How do I register?
For Group Classes:
- Go to the Book Classes page, select Group Class, or purchase our discounted package of group classes.
For Private Classes:
- New clients - Go to the Book Classes page, select Private Class, and select 1.5 Hour Online First Private Class.
- Returning clients - Go to the Book Classes page and select Private Class or purchase our discounted package of private classes.
For all classes:
- Login before selecting a class (for existing students)
- Available class spots will appear below.
- Enrolling on a weekly basis can offer the greatest potential for progress.
- You have the option to skip a week without incurring any charges for a class that you are unable to attend.
What should I bring to class?
- Portable crate or use your car - no unsecured dogs are allowed
- Your dog on a 3 to 6-foot leash and a buckle/martingale collar or harness - no Flexi/extendable leashes are permitted.
- LOTS of small, high-value treats that your dog loves that are easy for them to eat and do not crumble, two or more different types placed in separate containers.
- A mat for your dog to relax on
What if I need to miss a class?
- To ensure fairness towards other teams, kindly provide us with a minimum of 48 hours notice in case you need to cancel your class reservation. Non-medical cancellations made within less than 48 hours will not be refunded. Thank you for your cooperation.
Fees and Class Policies
Fees for Group Classes
- Drop-In for a single group class for $40 per class.
- Group class package - Month $152.00
- Group class package - Quarter $494.00
Fees for Private Classes
- First Private 1 1/2 hour class for $190
- Ongoing Private class for $125/hr
- Discounted packages for hour/half-hour and online/in-person private training for $475.
Payment options
- We offer several payment options, including cash, check, credit cards, and online payments.
- Payment is required upon booking your first class. If you require alternative payment arrangements, kindly contact us.
- Please note that there is a $30.00 bank processing fee for returned or NSF checks.
- Refunds will only be granted in case of a class cancellation by Diana Simonsen Dog Training.
Class policies and procedures
- Please note that dogs who are in-season should not attend class until they have completed their cycle.
- If your dog is sick or suspected to be sick, we kindly ask that you keep them at home until they have fully recovered and have been cleared by a veterinarian to return to classes. If your dog isn't feeling well during class, we may ask you to take your dog home for everyone's safety.
- To ensure the safety of all participants, our group classes are limited to four teams unless otherwise specified. This allows for adequate training time and personalized instruction.
- As the owner, you are responsible for your dog's behavior, and they must always be on a leash unless instructed otherwise by Diana Simonsen. Please refer to our Service Agreement for more details.
- Please note that all class schedules are subject to change.
- We will do our best to provide a safe and secure environment for your dog's training. Our training instructions are sound, secure, and responsible. However, Diana Simonsen Dog Training is not liable for any unintentional errors, omissions, or incorrect assumptions.